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International Shipping
Do you ship to my country?
  Yes, we ship world-wide. Simply select our International Checkout button during Checkout. Our Global partner makes it easy for you to complete your purchase. Taxes and duties for your country will automatically be applied (if you choose). There is also a toll-free phone number for order shipment questions. If you have questions prior to ordering or shipping just email us here:
[email protected]
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.  Major credit cards & Paypal Express accepted.
When will my order ship and what are my shipping charges?
  Shipping is free throughout our website.  Simply add items to your cart and proceed to the Checkout page.  If you are outside of the USA, use our International Checkout and all shipping/duties will be applied for you.  Most orders for frames will ship within 2-4 days.  Frames from The Vault, will ship within 1-2 days.  Eyeglass/sunglass lens replacement services typically require about 2weeks.  Orders for Undergram rimless eyewear, typically ship out within 2-3wks.
What is the return policy?
  Please see our  Returns Page for complete details regarding our return policy.  In general returns are accepted within 30 days of delivery date.